At Monno Casino, we believe that gaming should be fun, entertaining, and always under control. We are strongly committed to promoting responsible gambling and providing our players with the tools and support needed to enjoy Monno Games safely.
Why Responsible Gaming Matters
Gambling is meant to be a form of entertainment. However, for some people it can become a problem. We take this seriously and work hard to ensure that every player at Monno Casino can play responsibly.
Our Responsible Gaming Tools
Monno Casino provides a range of helpful tools to help you stay in control:
- Deposit Limits — Set daily, weekly, or monthly limits on how much you can deposit.
- Loss Limits — Control the maximum amount you can lose within a chosen period.
- Session Time Limits — Set a time limit for how long you can play in one session.
- Reality Checks — Receive pop-up reminders showing how long you’ve been playing.
- Self-Exclusion — Temporarily or permanently block access to your account.
- Cooling-Off Period — Take a short break from gambling (from 24 hours up to 6 weeks).
- Take a Break — Quick option to pause your account for a chosen period.
You can set or adjust these limits directly in your account settings at any time.
How to Set Responsible Gaming Limits
- Log in to your Monno Casino account
- Go to “My Account” → “Responsible Gaming”
- Choose the type of limit you want to set
- Enter your preferred amount or time period
- Confirm your selection
Your limits will be applied immediately or from the next day, depending on the tool.
Self-Exclusion Options
If you feel you need a longer break, you can request self-exclusion:
- Short break — 24 hours to 6 weeks
- Longer exclusion — 6 months or more
- Permanent self-exclusion — Indefinite exclusion from Monno Casino
During the self-exclusion period, you will not be able to deposit, play, or receive marketing materials.
Support and Help
If you or someone you know is struggling with gambling, help is available:
- BeGambleAware – www.begambleaware.org
- GamCare – www.gamcare.org.uk
- National Gambling Helpline – 0808 8020 133 (Free, 24/7)
Our customer support team is also available 24/7 via live chat to assist you with any responsible gaming questions or to help you activate limits.
Recognising the Signs
It’s important to be aware of the signs that gambling may be becoming a problem:
- Spending more time or money than you can afford
- Gambling to escape stress or problems
- Chasing losses
- Neglecting work, family, or social life
- Feeling anxious or irritable when not gambling
If you recognise any of these signs in yourself or others, we strongly encourage you to use our tools or seek professional help.
Our Commitment
Monno Casino works with leading responsible gaming organisations and follows strict UK gambling regulations. We regularly train our staff and review our practices to ensure we provide the highest level of player protection.
We reserve the right to suspend or close accounts if we believe a player’s gambling is becoming harmful.
Play Responsibly
Remember: Gambling should always be fun. Set your limits early, stick to them, and never chase losses. If gaming stops being enjoyable, it’s time to take a break.
If you need help, please reach out to us or visit the organisations listed above.
Play responsibly. 18+ only.